CENTROPA WAREHOUSE TPE is not just a distributor of international food supplements, but offers a total package of customer care and problem resolutions to health practitioners. CENTROPA has become notoriously knowns in several European countries as partner of specialists in the field of nutritional support. Nowadays our clientele needs custom-tailored service; that is what we deliver, based on international experience, customised to your personal or business needs. What is important to you, is important to us.
Several years ago, CENTROPA has implemented the legally required HACCP-Plan. Goal of this system is to carefully analyse the process that our products undergo, and to eliminate health threats that could exist when working with foodstuffs.
As a result of close cooperation and interactive contacts with many different health practitioners, CENTROPA can offer you a wide spectrum of international food supplements from stock. At your request we are also able to obtain specific products. For more information, please contact us so we can consult you on the options available. However, it is one of our objectives to only work with products of the highest quality available. That means that if we're not 100% convinced that products can live up to all of our quality requirements, we will not be able to provide you these products.
Even though at CENTROPA we put the customer first, we will only add products of the highest quality available to our assortment. This says also something about our customer. Because we value quality in our products, we are proud to be the European partner of Thorne Research, Inc.
The previous paragraph focused on our gatekeeping activities. but within our walls we also invest a lot of time and energy in our Customer Care-Team. Not only do we want to provide our customers with the best products available, we also want to be the best in taking care of the customer's needs:
 | Accessibility in Optima Forma: open and honest communication in writing, by phone, per fax or e-mail;
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| Fast expedition and overnight-delivery of our products from stock;
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| A promise is a Promise: if we tell you we will do something, consider it done;
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| Fair handling of complaints: We encourage you to address any issues you have with our products and/or service;
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| Technical support by medical specialists: we will match you up;
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| Background information: we provide our customers product information and professional literature free of charge; |
Good food supplements don't come cheap; the more attention is being paid at the quality of the raw materials, the more expensive the final product will be. Not every manufacturere is willing to invest in ingredients of quality that are pure and from a natural source. The majority of food supplements are still being produced from cheap raw materials of synthetic origin.
CENTROPA has since its early start only cooperated with manufacturers who have set the highest quality standards to their raw materials, production process and service level. Quality is costly, but it is indeniable that staying healthy is invaluable. Quality doesn't come cheap, but pays off.
We could, of course go on and on about what we think quality looks like, but you as the health practitioner are the ultimate judge when it comes to your needs. Our relationship is most important, and we are eager to hear from you: your inquiries, requests and comments. Because without your feedback we really don't a good view on what is going on in the field.
We present ourselves as innovative: we expect that our suppliers are, and we are greatly interested in your innovative ideas as well. In that capacity we can be a mediator between you as the health practitioner and manufacturers of high quality products.
CENTROPA LETS QUALITY DO THE TALKING
